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FAQs

Frequently asked questions

What kind of customer service do you offer?

Our eCommerce experts are here to answer your questions. In addition to FREE ticket   support, you can contact our consultants via email or live chat.

Can I use my own domain name?

Absolutely! Simply point your domain directly to your new eCommerce store. You do not need to use a subdomain or any other temporary domain name placeholder.

How much customization is possible for my new website?

It’s is possible to build a fully customized website as per your requirements. All the features, functionalities, and design can be developed as per the suggestions made by you.

When will I be billed?

The subscription is monthly, paid on the first calendar day of each month.

If you sign up between the 1st and 5th of the month

You will be charged the full month at the time of signing up and charged the full amount on the 1st day of the next month and automatically every month after that.

If you sign up after the 6th of the month
You will be charged a prorata amount for the number of days between the 6th of the month and the next month, then on the 1st day of the next month, you will be charged the full amount and automatically every month after that.

How long will it take me to set up my store ?

 Depending on the size and complexity of your product line, setup time can last anywhere from one day to a couple of weeks.

I want to change the current design of my website. Can you suggest something better?

Absolutely! Your current website design can be changed and made up-to-date as per your requirements. Our UX design team will review your current website layout and provide suggestions for improvements required.

How secure is my payment information ?

We do not store payment information in our own servers, we use PayPal and Stripe as payment gateway, so that, your information is protected by PayPal and Stripe systems.

How secure is my payment information ?

We do not store payment information in our own servers, we use PayPal and Stripe as payment gateway, so that, your information is protected by PayPal and Stripe systems.

Long Term Partnership


We are offering you a FULL STACK help and support to
make sure you are up and running

Full Store Setup

You will receive your store ready to sell in few days.

Marketing Ready

Your store will be connected to all common marketing tools.

App Marketplace

Extend your presence and sell more with our partners apps.

24/7 Support

Chat, phone, email,  WhatsApp, Zoom .. we are always there

Integrations

We integrate your store with wide range of tools worldwide.

Free Updates

You will receive free updates, tips and tricks direct to your inbox.